Privacy Policy

1. Who We Are

The Embodied Rise Institute and Illuminate Counseling are operated by Cassandra Nicole Quick, a licensed mental health professional practicing in Wisconsin, Ohio, and Connecticut. We provide clinical trauma therapy, leadership coaching, and nervous system regulation services for high-performing women.

For questions about this policy, contact us at: support@embodiedriseinstitute.com

2. Information We Collect

We collect the following categories of personal information:

a. Information you provide directly

• Full name and email address (when you sign up for a lead magnet, assessment, email list, or course)
• Phone number (when provided through contact forms or intake processes)
• Payment information (processed securely through Stripe — we do not store your full card details)
• Health and mental health information (provided during counseling intake, clinical assessments, or coaching applications)

b. Information collected automatically

• IP address, browser type, device type, and operating system
• Pages visited, time spent on site, and referring URLs
• Cookie data and usage analytics

3. How We Use Your Information

We use the information we collect to:

• Deliver services you have requested, including courses, assessments, coaching programs, and counseling
• Send you emails, nurture sequences, and marketing communications you have opted into
• Process payments for products and services
• Improve our websites and user experience
• Comply with legal and professional licensing obligations
• Communicate important updates about your account, program, or services

We do not sell your personal information to third parties.

4. Third-Party Platforms

We use the following third-party platforms to operate our business. Each has its own privacy policy governing how they handle your data:

• Flodesk — email marketing and nurture sequences (flodesk.com/privacy)
• Typeform — assessments and intake forms (typeform.com/privacy)
• Thinkific — course delivery and student accounts (thinkific.com/privacy)
• Stripe — payment processing (stripe.com/privacy)
• Google Analytics — website traffic and usage analytics (policies.google.com/privacy)
• Meta Pixel — advertising and retargeting via Facebook and Instagram (facebook.com/privacy/policy)
• Zoom — virtual sessions and consultations (zoom.us/privacy)

By using our websites and services, you acknowledge that data may be processed by these third-party platforms in accordance with their respective privacy policies.

5. Cookies

Our websites use cookies to improve your experience and analyze site traffic. Cookies are small text files stored on your device. You can control cookie settings through your browser preferences. Note that disabling cookies may affect the functionality of certain features on our sites.

We use cookies for:

• Analytics (Google Analytics)
• Advertising and retargeting (Meta Pixel)
• Session management and site functionality

6. Mental Health & Clinical Information

If you are a counseling client of Illuminate Counseling, your clinical information is governed by applicable federal and state laws, including HIPAA (Health Insurance Portability and Accountability Act) where applicable, and the professional ethical codes of your treating clinician. Clinical records are maintained separately from general marketing data and are handled with the highest standard of confidentiality.

If you are a coaching client of the Embodied Rise Institute, please note that coaching services are not clinical mental health services and are not governed by HIPAA. However, we treat all personal information shared in a coaching context with the same standard of care and confidentiality.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with our legal obligations. If you wish to have your data deleted, please contact us at hello@embodiedriseinstitute.com and we will process your request within 30 days.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your data
• The right to opt out of marketing communications at any time by clicking "unsubscribe" in any email we send
• The right to data portability

To exercise any of these rights, contact us at hello@embodiedriseinstitute.com.

9. Children's Privacy

Our websites and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. Continued use of our websites after any changes constitutes your acceptance of the revised policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, please contact:

Cassandra Nicole Quick
Embodied Rise Institute & Illuminate Counseling
Email: support@embodiedriseinstitute.com